About the Call Center

The call center gives individuals training in the

various aspects of effective phone communication

and customer service. This training is effective

preparation for a career in telemarketing, but the

skills learned apply equally well to any position

where an individual works with the public.

About the Training Program

This exciting 4-week program

helps participants identify their

strengths in customer service

while honing current skills

and acquiring new ones.

Program Participants:

- Receive customer service training.

- Handle outbound calls to increase

  the awareness of our initiatives

  and services.

- Conduct customer participation

  surveys.

- Practice job search skills.

For more information, call:

330-253-4597 x177